is a human factors research agency

We believe social science methods are critical to effective user experience research


Our Services & What
We Provide

We offer clients flexible access to UX consultants to support their periodic or ongoing UX project needs.

User Research

Understanding user and customer needs is critical when defining your product goals We’ll help you balance user needs and business needs.

Service Design

Designing for the service means understanding the entire user and customer journeys. We must consider the whole and design for the entire experience.

Usability Testing

Ahead of launch or refining a product? Ensure it really works for your audience by validating design choices with real users.

Content Design & Prototyping

Hands-on work to get products over the line, so writers for the right copy and prototypes when dev teams are occupied, we are here to lend a hand.

User Experience Strategy

We'll help you to define what UX means in your organisation, for a specific audience, or for a specific product.

Transformation Support

Need coaching, training, or mentoring to get teams working at pace? We are here to assist and share the knowledge.

Our Team

Per diem or per project, we have an international team of researchers, designers and broader UX consultants.

What Our Clients Say

Our frameworks and certifications

Research Marketplace Crown Commercial Service Supplier HM Government G-Cloud Cyber Essentials